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AI Strategy for CX Leaders

Save Time, Cut Costs, Reduce Effort. Get Your CX AI Roadmap Fast

In just 10 days, receive an executive-ready brief — a deliverable valued at $1,000 — showing where AI fits in your customer experience and a shortlist of vetted vendors matched to your needs.

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Orion 7 Maze

AI in Customer Experience Feels Like a Maze

  • Too many tools
  • Too many demos
  • Too much noise
Executives don't have months to waste figuring out what actually fits. Every week of delay costs time, money, and customer trust.
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Clarity, Confidence, and Speed in One Brief

Tailored Executive Brief

A concise, actionable report valued at $1,000, designed for CX and operations leaders.

A clear CX AI Roadmap

See exactly where AI fits into your customer experience — and what initiatives to prioritize first.

A vetted vendor shortlist

Skip months of research. Get a short list of trusted providers matched to your needs.

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Backed by Partnerships Across Technology and Operations

Your Executive-Ready Deliverable

Executive-ready insights, a clear roadmap, and a vetted shortlist of vendors — all in one tailored brief.

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Tailored Executive Brief

A concise, actionable report valued at $1,000, written for CX and operations leaders.

A Clear CX AI Roadmap

Pinpoint where AI delivers impact and which initiatives to prioritize first.

A Vetted Vendor Shortlist

Skip months of research. Receive trusted vendor options matched to your needs.

Effort Saved

Go from input to executive-ready recommendations in just 10 days.

Confidence to Act

Back decisions with vendor insights and engineering support — not guesswork.

Speed to Value

Start conversations with the right partners without wasting cycles on bad fits.

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Headshot O7S Pallet

25+ Years Leading CX for Iconic Brands

For more than two decades, I’ve led customer experience and contact center strategy for companies including Sprint, Redbox, Microsoft, and EarthLink.

Today at Orion7, I bring that experience to help executives move forward with clarity, confidence, and measurable results.

Where our leadership has delivered CX impact

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Data-Driven Marketing

Fast, Simple, Effective

  • Complete the Quick Assessment (15 minutes)
  • Our team analyzes your inputs with Avant's engineering support
  • Within 10 days, your tailored CX AI Strategy Brief is ready for review
  • Review next steps with Orion 7 in a 30-minute session
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Trusted by CX Leaders Who Deliver Results

Mike Chamberlain

Michael Chamberlain

Chief Operating Officer

"Brian’s leadership, initiative, and dedication to excellence have significantly contributed to the success of our organization. Under his guidance, costs were reduced by 48% while customer satisfaction improved by 20 points."

Rick Russell

Rick Russell

President/ General Manager

"Brian is passionate, focused, and an industry expert in vendor management, contact centers, CRM technology, and people management. He is an honest, hardworking, and results-driven leader."

Heather Vega

Heather Vega

Sr. Manager of Customer Experience

"Brian’s leadership was instrumental in achieving significant accomplishments, including maintaining an 83% customer satisfaction rate year-over-year and reducing refunds by $1 million."

Matt Goodwin

Matt Goodwin

Finance Manager

"Brian excels in driving customer experience and retention while delivering cost savings. He’s an effective leader who can achieve outcomes that improve both customers and the business."

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Data-Driven Marketing

Start Your Quick Assessment Today

Your $1,000 Executive Strategy Brief is waiting. Discover where AI fits in your CX — free when you complete the assessment.

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Orion 7 CX AI Executive Assessment